Terms of service

These Terms and Conditions govern access to and use of mirzafashion.com and purchases made through the website. By accessing the website or placing an order, you agree to these Terms and Conditions.

Last updated 6 October 2026

1 About MIRZA

The website is operated by MIRZA Naor Aharon Ltd, company number 516868171, with a business address at Even Gabirol 5, Ra'anana, Israel. In these Terms, MIRZA, we, us and our refer to MIRZA Naor Aharon Ltd. You may contact us at info@mirzafashion.com.

2 Eligibility and Use of the Website

You must be at least 18 years old, or the age of legal majority where you live, to place an order. If you use the website on behalf of another person or an organization, you represent that you have authority to bind that person or organization.

You agree to use the website only for lawful purposes. You must not interfere with the website, attempt to gain unauthorized access, introduce malicious code, misuse another person's information, scrape the website at scale, or use the website in a way that infringes the rights of MIRZA or any third party.

3 Product Information

We take reasonable care to describe and display our products accurately. Colors and details may appear differently depending on the device, screen settings and lighting. Measurements are approximate unless stated otherwise. Product availability, materials, finishes and packaging may change.

Images are provided for illustration. An accessory shown in an image is not included unless it is identified as part of the product description. Please review the product page, size information and care instructions before ordering.

4 Prices and Currency

Prices are displayed in United States dollars unless the website states otherwise. The price shown at checkout is the price charged for the order, subject to correction of an obvious error. Shipping charges and any applicable duties, taxes or fees will be shown or described at checkout where supported.

Your card issuer, bank or payment service may apply currency conversion, international transaction or other charges. Those charges are set by that provider and are not controlled by MIRZA.

5 Orders and Acceptance

Submitting an order is an offer to purchase the selected products. An order confirmation acknowledges receipt but does not by itself mean that we have accepted the order. We accept an order when we dispatch it or otherwise confirm acceptance.

We may decline or cancel an order before dispatch for a legitimate reason, including:

the product is unavailable or incorrectly listed

the price or product information contains an obvious error

payment is not authorized or presents a fraud risk

the delivery address is incomplete, unsupported or subject to restrictions

the quantity appears inconsistent with personal use, or

we are unable to complete the order lawfully.

If we cancel an order after receiving payment, we will refund the amount paid for the cancelled items and any related charges that must be refunded. We may contact you to verify information before accepting an order.

6 Payment

Payment is processed by third-party payment providers made available at checkout, which may include a card payment provider and PayPal. Your use of a payment method is also governed by the provider's terms and privacy notice. You represent that you are authorized to use the selected payment method and that the billing information you provide is accurate.

We do not receive or store complete payment card details when those details are collected directly by the payment provider. We may receive transaction identifiers, payment status and limited billing information required to administer the order, prevent fraud and process refunds.

7 Shipping and Delivery

Orders are shipped from Israel using FedEx or another carrier identified at checkout. Delivery dates are estimates and are not guaranteed unless we expressly state otherwise. Our current target is delivery within five business days after dispatch, subject to destination, customs clearance, carrier operations, public holidays, weather and events outside our reasonable control.

You must provide a complete and accurate delivery address and remain available for any delivery or customs communication. Additional costs caused by an incorrect address, refusal of delivery or failure to respond may be charged to you where permitted by law.

If we cannot ship within the time stated when the order was placed, we will provide an updated estimate and any cancellation or refund option required by applicable law. Further details appear in the Shipping Policy, which forms part of these Terms.

8 Duties Taxes and Customs

The checkout and Shipping Policy will state how import duties, taxes and customs charges are handled. Where an order is shipped on a duties-paid basis, the charges collected at checkout are intended to cover the applicable import amounts. Customs authorities may require additional information from the recipient, and delivery may be delayed while an order is cleared.

If the checkout or Shipping Policy states that duties or taxes are not included for a destination, the recipient is responsible for those amounts. Refusal to pay an amount that was clearly disclosed as the recipient's responsibility may be treated as a refused delivery.

9 Cancellations Returns and Refunds

You may request cancellation before dispatch by contacting info@mirzafashion.com. We cannot guarantee cancellation after processing has begun. Once an order has been dispatched, the Returns and Refunds Policy applies.

The Returns and Refunds Policy forms part of these Terms. Nothing in these Terms limits a mandatory right or remedy that cannot lawfully be excluded.

10 Promotions and Discount Codes

Promotions and discount codes are subject to the terms stated with the offer. Unless stated otherwise, they cannot be combined, exchanged for cash or applied after an order is placed. We may suspend or withdraw a promotion where there is an error, misuse or fraud, subject to applicable law.

11 Intellectual Property

The website and its content, including the MIRZA name, logos, product names, photographs, videos, text, graphics, layout and software, are owned by or licensed to MIRZA and are protected by intellectual property laws. You may view the website and retain order records for personal, non-commercial use. No other right or license is granted.

You must not reproduce, distribute, modify, publish, sell, exploit or create derivative works from website content without prior written permission, except where applicable law permits it.

12 Reviews and Customer Content

If the website allows reviews, images or other customer content, you remain responsible for what you submit. You grant MIRZA a non-exclusive, worldwide, royalty-free license to use, reproduce, display and adapt that content for operating and promoting the business, subject to applicable privacy law.

Content must be honest, relevant and lawful. We may moderate or remove content that is fraudulent, abusive, discriminatory, unlawful, infringes rights, contains personal information or is unrelated to the product or service. We will not prohibit or penalize an honest review merely because it is unfavorable.

13 Third-Party Services and Links

The website may use or link to services operated by third parties, including Shopify, payment providers, PayPal, FedEx, social networks and analytics services. Their services are governed by their own terms and privacy notices. A link does not mean that MIRZA controls or endorses the third-party service.

14 Website Availability and Disclaimer

We aim to keep the website accurate, secure and available, but we do not guarantee uninterrupted or error-free access. To the maximum extent permitted by law, the website is provided on an as-available basis. This does not affect any express product warranty or mandatory consumer right.

15 Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation, or any mandatory consumer remedy.

To the maximum extent permitted by law, MIRZA is not liable for indirect, incidental, special or consequential loss, loss of profit, loss of opportunity or loss caused by events outside our reasonable control. For a claim arising from a purchase, our aggregate liability will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

16 Indemnity

To the extent permitted by law, you agree to indemnify MIRZA against losses, claims and reasonable costs arising from your unlawful misuse of the website, infringement of another person's rights or material breach of these Terms. This provision does not apply to ordinary consumer use of the website.

17 Events Outside Our Control

We are not responsible for delay or failure caused by events outside our reasonable control, including carrier disruption, customs action, natural disaster, war, civil disorder, labor dispute, epidemic, government action, cyberattack or failure of essential infrastructure. We will take reasonable steps to limit the effect and will provide any remedy required by applicable law.

18 Governing Law and Disputes

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-laws rules. The competent courts of Israel will have jurisdiction, unless mandatory law gives you the right to bring a claim in another forum or applies different consumer protections.

Before starting formal proceedings, please contact info@mirzafashion.com so that we can try to resolve the matter. This informal step does not shorten or waive any limitation period or mandatory right.

19 Changes to These Terms

We may update these Terms to reflect changes in the website, business practices or law. The version published when you place an order will govern that order unless a change is required by law. The latest revision date appears at the beginning of the Terms.

20 General Provisions

If a provision is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. We may assign our rights and obligations in connection with a sale, reorganization or transfer of the business, provided that your mandatory rights are not reduced. You may not assign your rights or obligations without our consent, except where law permits.

21 Contact

Questions about these Terms may be sent to info@mirzafashion.com or by mail to MIRZA Naor Aharon Ltd, Even Gabirol 5, Ra'anana, Israel.