Privacy policy

This Privacy Policy explains how MIRZA collects, uses, discloses and protects personal information when you visit mirzafashion.com, communicate with us or purchase from our international store.

Last updated 6 October 2026

1 Who We Are

MIRZA Naor Aharon Ltd, company number 516868171, is responsible for the personal information described in this Policy. Our business address is Even Gabirol 5, Ra'anana, Israel. Privacy questions and requests may be sent to info@mirzafashion.com.

2 Scope

This Policy applies to personal information collected through the website, checkout, customer service, marketing communications and related services. It does not govern a third party's independent service or website.

3 Information We Collect

Depending on how you interact with us, we may collect:

contact information, such as name, email address, telephone number, billing address and shipping address

order information, including products, sizes, colors, order value, delivery details, returns and customer service history

payment and transaction information, such as payment status, payment method, limited billing details and transaction identifiers; complete card details are generally collected by the payment provider

account information, login details and saved preferences if customer accounts are enabled

communications, reviews, survey responses and content you submit

device and usage information, such as IP address, browser, device identifiers, pages viewed, referring page, session activity and approximate location

marketing information, including subscription status, campaign engagement and advertising preferences

fraud prevention and security information, and

information provided by service providers, payment providers, delivery partners, social networks and marketing partners where permitted by law.

4 How We Collect Information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers that help us operate the store. Shopify hosts the store and processes customer information at our direction for many store functions. Shopify also processes certain information for its own consumer services under its own privacy policy.

5 How We Use Information

We may use personal information to:

process, verify, fulfill and deliver orders

provide customer service and administer cancellations, returns, refunds and disputes

process payments and reduce fraud, abuse and security risk

operate, maintain, personalize and improve the website

measure website performance and understand product and campaign engagement

send service messages about orders, accounts and policy changes

send marketing where permitted and manage opt-out requests

display and measure advertising, subject to applicable consent and opt-out rights

comply with legal, tax, accounting, customs and regulatory obligations, and

establish, exercise or defend legal claims and enforce our agreements.

6 Legal Bases Where Applicable

Where a law requires a legal basis for processing, we rely on the basis appropriate to the activity. This may include performance of a contract, compliance with a legal obligation, our legitimate interests in operating and protecting the business, and consent. You may withdraw consent where processing depends on consent, without affecting earlier lawful processing.

7 How We Disclose Information

We may disclose personal information to the following recipients for the purposes described in this Policy:

Shopify and providers that host, secure and support the store

payment processors, card networks, PayPal, fraud prevention providers and financial institutions

FedEx, customs brokers, fulfillment providers and other delivery partners

accounting, invoicing, professional and technical service providers

Google, Meta and other analytics, advertising and marketing providers, subject to applicable privacy settings

government authorities, courts, law enforcement or regulators where disclosure is required or legally justified

a buyer, investor, successor or adviser in connection with a proposed or completed corporate transaction, and

other parties with your direction or consent.

We do not disclose personal information for money. Certain advertising or analytics activities may be treated as a sale, sharing or targeted advertising under some United States state privacy laws. Where required, we provide a method to opt out.

8 Shopify

Our store is hosted by Shopify. Shopify processes customer personal information for store services and may also process information for Shopify consumer services. Information about Shopify's practices and privacy controls is available in the Shopify Consumer Privacy Policy.

Shopify Consumer Privacy Policy

9 Cookies and Similar Technologies

We and our providers use cookies, pixels, local storage and similar technologies for store functions, security, analytics, preferences and advertising. Where consent is required, non-essential technologies will be used only after consent. You can use the cookie banner or preference link, where available, to manage choices. Further details appear in the Cookie Policy.

10 Marketing Communications

We send marketing email only where permitted. You can unsubscribe through the link in a marketing email or by contacting info@mirzafashion.com. We may still send non-marketing messages about an order, account, security issue or policy change.

11 International Data Transfers

MIRZA is based in Israel and uses providers that may process information in Israel, the United States, Canada and other countries. Those countries may have different privacy laws from your place of residence. Where required, we use appropriate contractual or legal safeguards for international transfers.

12 Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order administration, customer service, fraud prevention, accounting, tax, customs, dispute resolution and legal compliance. Retention periods depend on the type of record, our relationship with you, legal requirements and the need to establish or defend claims. We delete or de-identify information when it is no longer required, subject to lawful exceptions and backup cycles.

13 Security

We use reasonable administrative, technical and organizational measures designed to protect personal information. No website, transmission or storage system is completely secure. You are responsible for keeping any account credentials confidential and for contacting us if you suspect unauthorized access.

14 Your Privacy Rights

Depending on where you live and the law that applies, you may have rights to request access, correction, deletion or a copy of personal information; to object to or restrict certain processing; to withdraw consent; and to appeal a decision concerning a privacy request. You may also have the right to opt out of targeted advertising or the sale or sharing of personal information.

To submit a request, contact info@mirzafashion.com and identify the request and the email address associated with your order or account. We may need to verify your identity and authority. An authorized agent may submit a request where applicable law permits it. We will not discriminate against you for exercising a privacy right.

Where required, the website will provide a data-sharing opt-out link and will process recognized opt-out preference signals, such as Global Privacy Control, in accordance with applicable law and the store's technical configuration.

15 Children

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information, contact us so that we can investigate and take appropriate action.

16 Third-Party Sites

The website may link to third-party sites or services. Their privacy practices are governed by their own notices. We encourage you to review those notices before providing personal information.

17 Changes to This Policy

We may update this Policy to reflect changes in our practices, technology, providers or legal obligations. We will post the revised Policy and update the date above. We will provide any additional notice required by law.

18 Contact

Privacy questions and requests may be sent to info@mirzafashion.com or by mail to MIRZA Naor Aharon Ltd, Even Gabirol 5, Ra'anana, Israel.